Formal mediation is conversation that occurs between two or more parties in a dispute or conflict that want to have a written agreement outlining the outcomes should they come to a successful resolution. A mediated agreement serves as a roadmap for what will happen after the mediation.

Mediation, as a conflict resolution process, is used very successfully in business, workplace, family, marital, community, education, and governmental contexts. In mediation, clients actively play a role in determining their path forward in resolving a conflict or dispute. This contrasts with being subject to the decision making of someone else, as in a court-ordered judgment.

In addition to creating more lasting outcomes, mediation can help people avoid the often damaging personal and economic costs of litigation. It is a highly effective process for helping people with disparate views identify their common ground and collaborate on a shared resolution.

At Solutions Through Dialogue, our mediation work focuses primarily on workplace and community conflict resolution, encompassing disputes between:

  • Co-workers or teams
  • School leaders and families/parents
  • Business owners/suppliers
  • Small business/client
  • Landlord/tenant

If the dispute that you are engaged in is outside of our area of expertise, we will make every effort to help you identify resources appropriate to your needs.

Let’s talk.