Formal mediation is a conversation between two or more parties in a dispute or conflict who desire a documented agreement outlining the outcomes of their joint work. A mediated agreement serves as a roadmap for what will happen after the mediation.
Mediation, as a conflict resolution process, is used very successfully in business, workplace, family, marital, community, education, and governmental contexts. In mediation, clients actively play a role in determining their path forward in resolving a conflict or dispute. This contrasts with being subject to the decision making of someone else, as in a court-ordered judgment.
In addition to creating more lasting outcomes, mediation can help people avoid the often damaging personal and economic costs of litigation. It is a highly effective process for helping people with disparate views identify their common ground and collaborate on a resolution.
At Solutions Through Dialogue, our mediation work focuses primarily on workplace and community conflict resolution, encompassing disputes between:
- Co-workers or teams
- School leaders and families/parents
- Business owners/suppliers
- Small business/client
If the dispute that you are engaged in is outside of our area of expertise, we will make every effort to help you identify resources appropriate to your needs.
“Linda helped many, many people reach agreement in mediation in a way that each party felt honored and heard. People who work with Linda quickly recognize that she is a person of integrity, honesty, and compassion.”
- Nell Coogan, Owner